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Hotline Support and Dispatch

PEAK-Service has efficient multi-language call centers to ensure an immediate and competent response to service requests. Our experienced coordinators minimize the service request turnaround and dispatch time.

Technical and application troubleshooting are also part of the call center service. Trained service specialists pre-qualify support incidents with the aim to resolve them remotely, thus increasing instrument uptime and reducing field service costs.

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"We leverage synergies by providing scalable service solutions, allowing our partners to focus on their core business."

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